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Frequently Asked Questions

Find quick answers to common queries about WHONS services, grouped by topic.

About WHONS

Founded on 15th August 2012, WHONS was created to simplify digital services by offering reliable, affordable, and professional solutions. We empower businesses and individuals to establish a strong online presence through domains, hosting, design, security, communication, and analytics — all under one trusted platform.

When was WHONS founded?

WHONS, which stands for Web Hosting and Organizational Network Solutions, was established on 15th August 2012. Since inception, we have been committed to delivering premium digital solutions across domains, hosting, design, security, communication, and analytics.

What is WHONS?

WHONS is a premium web solutions platform offering domain registration, hosting, design, SSL/TLS, SMS/Email hosting, and SEO/analytics services.

What makes WHONS different?

We combine technical expertise with cultural authenticity, ensuring solutions are professional, scalable, and aligned with client brand identity.

Who can benefit from WHONS services?

Individuals, startups, SMEs, and enterprises looking for reliable digital infrastructure and communication solutions.

Does WHONS provide end‑to‑end solutions?

Yes. From registering your domain to hosting, designing, securing, and promoting your site, WHONS covers the full digital journey.

Where is WHONS based?

WHONS operates from India, serving clients locally and internationally with scalable solutions.

What is WHONS’ mission?

Our mission is to deliver robust, affordable, and professional digital services that empower businesses to grow online.

Does WHONS offer customer support?

Yes. We provide responsive support across all services, with priority assistance for enterprise clients.

How does WHONS ensure quality?

We follow disciplined workflows, modular architecture, and strict brand alignment to ensure every solution is reliable and future‑proof.

What is WHONS’ vision?

Our vision is to be a trusted partner for digital transformation, enabling businesses to thrive in a connected world.

Does WHONS focus on sustainability?

Yes. We emphasize efficient resource use, cost transparency, and scalable solutions that minimize waste and maximize value.

How does WHONS innovate?

We continuously refine our workflows, adopt new technologies, and anticipate client needs to stay ahead in the digital space.

Domain Registration

Which domain extensions can I register?

You can register popular TLDs like .com, .net, .org, .in, .co.in and many more.

Can I transfer my domain to WHONS?

Yes. We provide transfer assistance and ensure smooth migration of your domain portfolio.

Do you provide DNS management?

Yes. All domain plans include DNS management tools for easy configuration.

What happens when my domain expires?

You’ll receive renewal reminders. If not renewed, the domain may enter a grace period before release.

Web Hosting

What types of hosting do you offer?

We provide shared, VPS, and dedicated hosting solutions tailored to different needs.

Is SSL included with hosting?

Yes. Free SSL certificates are included with most hosting plans for secure connections.

Can I upgrade my hosting plan?

Yes. You can upgrade to a higher plan anytime without downtime.

Do you provide backups?

Yes. Automated backups are included, with options for manual backups as well.

Web Designing

Do you design responsive websites?

Yes. All our designs are mobile‑friendly and optimized for different devices.

Can you customize designs for my brand?

Yes. We create culturally authentic, brand‑aligned layouts tailored to your identity.

Do you provide ongoing maintenance?

Yes. We offer maintenance packages to keep your site updated and secure.

Can you integrate e‑commerce features?

Yes. We design and implement secure e‑commerce solutions with payment gateway integration.

SSL/TLS Certificates

Do I need SSL for my website?

Yes. SSL secures data transfer, improves SEO ranking, and builds visitor trust.

What’s the difference between DV, OV, and EV SSL?

DV validates domain ownership, OV validates your organization, and EV provides the highest level of trust.

What is a Wildcard SSL certificate?

A Wildcard SSL secures a domain and all its subdomains with a single certificate.

What’s the difference between SSL and TLS?

SSL was the original protocol. TLS is its modern successor, offering stronger encryption. Today, all “SSL certificates” use TLS.

SMS & Email Hosting

Can I send both transactional and promotional SMS?

Yes. Our SMS hosting supports both types, with compliance and DND management included.

Do you provide delivery reports for SMS?

Yes. Every SMS sent through our platform comes with real‑time delivery reports.

Can I integrate SMS with my applications?

Yes. We provide APIs and documentation to integrate SMS functionality into your websites, apps, or CRMs.

Is there a limit on SMS volume?

Limits depend on your plan. Enterprise SMS hosting supports unlimited messaging with priority delivery.

Can I access my email on mobile devices?

Yes. Our email hosting supports IMAP, POP3, and webmail, so you can access your email anywhere.

Do you provide migration support?

Yes. Our team assists with migrating your existing email accounts and data to WHONS email hosting.

Do you support collaboration features?

Yes. Business and Enterprise email plans include shared calendars, contacts, and task management tools.

What happens if I exceed my storage quota?

You’ll receive alerts when nearing your quota. You can delete old emails, archive data, or upgrade to a higher plan.

SEO & Analytics

How long does SEO take to show results?

SEO is a long‑term strategy. Initial improvements may be seen in 3–6 months.

Do you guarantee top rankings?

No ethical SEO provider can guarantee #1 rankings. We focus on sustainable growth and visibility improvements.

Can analytics help improve conversions?

Yes. Analytics provides insights into user behavior, helping you optimize pages and campaigns for better conversions.

Do you integrate analytics with other tools?

Yes. We can integrate analytics with CRMs, marketing platforms, and dashboards for unified reporting.

Is local SEO included?

Yes. Business and Enterprise SEO plans include local SEO setup to improve visibility in regional searches.

Can I track competitors?

Yes. Enterprise SEO and Analytics plans include competitor benchmarking and market insights.

Do you provide custom reports?

Yes. Reports can be tailored to your KPIs, goals, and preferred formats for clarity and decision‑making.

What’s the difference between SEO and SEM?

SEO focuses on organic search optimization, while SEM includes paid advertising campaigns alongside SEO efforts.